Our Commitment to You
Customer Value Agreements
Imagine a maintenance plan that can take ownership hassles and turn them into peace of mind, higher productivity, and lower costs. Every piece of Cat equipment is designed and built to provide maximum productivity and operating economy throughout its working life. We can help you maintain that built-in value through a Customer Value Agreement, tailored to fit your business needs.
From convenient preventative maintenance to total cost performance guarantees, no matter which option you choose, you can trust that we will provide you with careful planning and ongoing attention that will help you succeed.
Get total peace of mind with our support before, during and after the install.
24/7 Parts & Service Support
Our service team is on call 24/7 to ensure your systems are running with ZERO downtime. In addition to our service team, we have 24/7 parts ordering capabilities. You’ll have our factory-certified technicians and service vehicles at your disposal when and where you need them.
24/7 Emergency Power Rentals
Partnering with N C Power Systems also means that you will have an industry-leading rental fleet to draw upon, with 24/7 on call personnel. Featuring a fleet of large mobile generators, air compressors, load banks, ancillary equipment and more.